Equipment Manufacturing OEM
Let complete machines ship from the factory with mature software, and move after-sales from mandatory site visits to remote diagnosis first.
Industry pain points
- Equipment is sold across the country and even overseas, and every failure means dispatching engineers — travel costs and customer downtime burn money at both ends.
- Outsourced factory-bundled HMI/host PC software is unstable in quality and drags down the machine's reputation.
- Overseas delivery needs multilingual support and remote assistance, but building an in-house software team is costly.
Our solution
- Equipment bundled software development: HMI/SCADA/host PC developed per equipment scenario (SCADA configuration software, C#/.NET, WPF, LabVIEW), with delivery experience from dozens to hundreds of screens per machine, in Chinese/English/Japanese. Going further, core equipment logic and algorithms are moved from the PLC side up to the host PC — control-management integration: lower cost through batch delivery, protected intellectual property, easier productization, extended equipment software capability and easier whole-line integration.
- Remote O&M client: a five-module O&M client product (real-time / history / alarm / audit / analysis), secure remote access (Secomea and similar) and multi-brand protocol gateway integration — after-sales moves from "must be on site" to "diagnose remotely first".
- Trade-show and demo systems: robot / production line exhibition demo systems (.NET 5 MVVM four-tier architecture), stable and visually impressive at once.
- Overseas support: experience implementing with complete machines at overseas factories (East Asia region), multi-channel access for remote commissioning.
Representative projects
- A European foundry equipment maker: 266-screen localized SCADA for the foundry line, implemented with the equipment at overseas factories.
- A robotics company: trade-show demo systems (SCADA configuration and .NET MVVM).
- An elevator components company: 173-screen HMI; plus industrial furnace multi-area SCADA, packaging material line traceability and other practices.
Capability extensions
- Equipment fleet IoT platforms, predictive maintenance, value-added equipment data services, productization of standard machine software (logic and algorithms moved up to the host PC).
Buying scenarios and conversion paths
Target roles
- · Equipment R&D director
- · Overseas after-sales lead
- · Equipment software outsourcing procurement lead
Trigger events
- · After-sales travel out of control
- · Complaints about factory-bundled software quality
- · Multilingual overseas delivery requirements
Product pilot path
When your product requirements are already clear: start with a 15-minute demo and a small-scale pilot — you can begin with a single-model HMI/host PC bundle and the remote O&M client.
Book a Product DemoFull project path
When you only have an industry-level question: start with an on-site diagnosis and a phased proposal. Equipment software bundling standards, multi-brand protocol gateways and secure remote access, built in phases.
Request an On-site DiagnosisRelated Anonymous Case
A European foundry equipment maker: OEM bundled software going overseasLet the next machine you ship carry mature software and remote O&M.
Tell us about your industry and site conditions to get a diagnosis and phased solution proposal.
Request an On-site Diagnosis